Split incident

Legacy Run Test step is failing intermittently for all customers in Prod2

Minor Resolved View vendor source →

Split experienced a minor incident on April 9, 2026, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 05:30 AM UTC
Resolved
Apr 09, 2026, 10:48 AM UTC
Duration
5h 18m
Detected by Pingoru
Apr 09, 2026, 05:30 AM UTC

Update timeline

  1. investigating Apr 09, 2026, 08:34 AM UTC

    Some of the legacy run test step connectivity to test intel service is failing intermittently. We are currently investigating the issue here.

  2. identified Apr 09, 2026, 09:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 10:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 09, 2026, 10:48 AM UTC

    This incident has been resolved.