Spire Outage History

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Pingoru has recorded 50 incidents for Spire: 22 in the last 12 months and 4 in the last 90 days.

Source: status.spire.com

50incidents recorded
22last 12 months
4last 90 days
7 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Spire in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026210 of 720 (1%)
May 202612 of 744 (0%)
June 2026413 of 720 (2%)
July 202600 of 744 (0%)
August 2026210 of 744 (1%)
September 202626 of 720 (1%)
October 202600 of 527 (0%)

Incidents, newest first

Minor September 4, 2026 Realtime satellite data: increased latency 4h 1m Maritime TCP 2.0, Sense Cloud - Messages API, Realtime Satellite AIS (evRT)

Started Sep 04, 2026, 07:34 AM UTC· resolved Sep 04, 2026, 11:35 AM UTC

  1. investigating Sep 04, 2026, 07:34 AM UTC

    There is an increase in data latency for realtime satellite AIS data. We are investigating.

  2. monitoring Sep 04, 2026, 11:05 AM UTC

    Latencies are back to normal. Monitoring.

  3. resolved Sep 04, 2026, 11:35 AM UTC

    This incident has been resolved.

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Minor September 3, 2026 Realtime satellite data unavailable 1h 37m Maritime TCP 2.0, Sense Cloud - Messages API, Realtime Satellite AIS (evRT)

Started Sep 03, 2026, 01:46 PM UTC· resolved Sep 03, 2026, 03:23 PM UTC

  1. investigating Sep 03, 2026, 01:46 PM UTC

    The realtime satellite data feed is temporarily unavailable. We are investigating.

  2. monitoring Sep 03, 2026, 03:12 PM UTC

    A network outage caused a service interruption between 13:00 UTC and 15:00 UTC. Connectivity is back, and data is backfilled. Monitoring.

  3. monitoring Sep 03, 2026, 03:12 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 03, 2026, 03:23 PM UTC

    This incident has been resolved.

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Minor June 30, 2026 Reduced Volume of Dynamic Data 3h 2m Maritime TCP 2.0, Sense Cloud - Dynamic AIS Data, Uniproxy Feed

Started Jun 30, 2026, 01:21 PM UTC· resolved Jun 30, 2026, 04:23 PM UTC

  1. investigating Jun 30, 2026, 01:21 PM UTC

    Please be advised that we are currently experiencing a reduction in data volume of Dynamic data only. All Satellite and Terrestrial data feeds are operating as normal. Our Engineering Team is currently investigating.

  2. identified Jun 30, 2026, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 30, 2026, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2026, 04:23 PM UTC

    This incident has been resolved.

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Major June 25, 2026 Real Time Satellite Data Unplanned Service Interruption 1h 8m Maritime TCP 2.0, Realtime Satellite AIS (evRT), Uniproxy Feed

Started Jun 25, 2026, 01:42 PM UTC· resolved Jun 25, 2026, 02:50 PM UTC

  1. investigating Jun 25, 2026, 01:42 PM UTC

    Please be advised that we are currently experiencing an unplanned service interruption of the Real Time Satellite feed as of approximately 13:30 UTC, June 25, 2026. All other data sources - Terrestrial and Dynamic/Roaming are operating as expected.

  2. monitoring Jun 25, 2026, 02:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2026, 02:50 PM UTC

    The Real Time Satellite issue has been fully resolved as of approximately 14:16 UTC. Our Engineering team isolated the issue and implemented a fix. Since the resolution, data flows have been steadily climbing and have now returned to normal, expected levels.We apologize for any inconvenience this may cause and are monitoring the system closely to ensure continued stability.

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Major May 1, 2026 Real Time Satellite Data Service Interruption 1h 30m Maritime TCP 2.0, Realtime Satellite AIS (evRT), Uniproxy Feed

Started May 01, 2026, 09:10 PM UTC· resolved May 01, 2026, 10:41 PM UTC

  1. investigating May 01, 2026, 09:10 PM UTC

    Please be advised that we are currently experiencing an unplanned service interruption of the Real Time Satellite feed. All other data sources - Terrestrial and Dynamic/Roaming are operating as expected.

  2. identified May 01, 2026, 09:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 01, 2026, 10:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026 Performance degradation in GWS API 5h 16m Latest Vessel Information (LVI) API

Started Apr 27, 2026, 09:56 AM UTC· resolved Apr 27, 2026, 03:13 PM UTC

  1. investigating Apr 27, 2026, 09:56 AM UTC

    We are currently investigating a performance degradation affecting the GWS LVI API. Response times are temporarily increased. HVP/HVT are unaffected.

  2. resolved Apr 27, 2026, 03:13 PM UTC

    This incident has been resolved.

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Minor April 23, 2026 Uniproxy Platform Service Interruption 4h 19m Uniproxy Feed

Started Apr 23, 2026, 08:04 PM UTC· resolved Apr 24, 2026, 12:23 AM UTC

  1. investigating Apr 23, 2026, 08:04 PM UTC

    Please be advised that we are currently experiencing an unplanned service interruption of the Uniproxy platform at this time. Our Spire/Kpler Team is currently investigating the issue.

  2. identified Apr 23, 2026, 09:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 23, 2026, 09:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 12:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026 Reduced volume of Real Time Satellite data - March 30, 2026 - 16:00 UTC - 18:00 UTC 2h 6m Maritime TCP 2.0, Realtime Satellite AIS (evRT), Uniproxy Feed

Started Mar 30, 2026, 03:54 PM UTC· resolved Mar 30, 2026, 06:00 PM UTC

  1. investigating Mar 30, 2026, 03:54 PM UTC

    Please be advised that a reduced volume of Real Time Satellite data will be delivered during the 16:00 UTC to 18:00 UTC time frame.

  2. resolved Mar 30, 2026, 06:00 PM UTC

    This incident has been resolved.

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Critical March 9, 2026 Service Interruption for Uniproxy, Geospatial WebServices (GWS) API Platform - LVI and HVP/HVT Layers includes ShipView 1h 46m Latest Vessel Information (LVI) API, Uniproxy Feed, Historical Vessel Points (HVP) API, Historical Vessel Tracks (HVT) API

Started Mar 09, 2026, 12:02 PM UTC· resolved Mar 09, 2026, 01:49 PM UTC

  1. investigating Mar 09, 2026, 12:02 PM UTC

    Please be advised that we are currently experiencing a service interruption of the legacy exactEarth/Spire Uniproxy and Geospatial Web Services (GWS) API Platform. This is affecting all GWS live and historical data layers. This includes all ShipView users. GWS Latest Vessel Information (LVI) Historical Vessel Points (HVP) Historical Vessel Tracks (HVT) This applies to clients who access the GWS Platform through the following endpoints: https://services.exactearth.com/ https://services.spire.com/ Uniproxy Service endpoints affected as as follows: uniproxy-1.exactearth.com uniproxy-2.exactearth.com All other services are unaffected.

  2. investigating Mar 09, 2026, 12:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 09, 2026, 12:29 PM UTC

    A solution has been implemented to address the issue, and we are currently monitoring the results of this action.

  4. resolved Mar 09, 2026, 01:49 PM UTC

    This incident has been resolved.

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Minor March 4, 2026 Kpler Scheduled Monthly Maintenance Notification - Wednesday, 04 March, 2026 - Extended 3h 25m Maritime TCP 2.0, Realtime Satellite AIS (evRT), Uniproxy Feed

Started Mar 04, 2026, 08:04 PM UTC· resolved Mar 04, 2026, 11:29 PM UTC

  1. identified Mar 04, 2026, 08:04 PM UTC

    Due to an abundance of caution, the previously scheduled Maintenance cycle for the Real Time Satellite constellation has been extended for several hours. As a result, Real Time Satellite data will subject to further intermittent periods of duration loss during this extension. We do apologize for this inconvenience.

  2. monitoring Mar 04, 2026, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 11:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026 Partial infrastructure outage 2h 8m Realtime Satellite AIS (evRT), Latest Vessel Information (LVI) API, Uniproxy Feed, Historical Vessel Points (HVP) API and 1 more

Started Mar 02, 2026, 06:21 PM UTC· resolved Mar 02, 2026, 08:30 PM UTC

  1. investigating Mar 02, 2026, 06:21 PM UTC

    Part of our infrastructure used to serve Uniproxy, SFTP and selected feeds of LVI/HVP/HVT is having problems. We're working to restore service.

  2. monitoring Mar 02, 2026, 07:46 PM UTC

    The infrastructure component has recovered, and we're monitoring to make sure all data flows are active again.

  3. resolved Mar 02, 2026, 08:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 2, 2026 Reduced satellite data volumes 10h 43m Maritime 2.0, Maritime TCP 2.0, Sense Cloud - Messages API

Started Mar 02, 2026, 09:04 AM UTC· resolved Mar 02, 2026, 07:47 PM UTC

  1. investigating Mar 02, 2026, 09:04 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 02, 2026, 07:47 PM UTC

    The satellite feed is back to normal levels.

Read the full incident report →

Minor February 13, 2026 Maritime 2.0 Vessel To Port ETA increased latencies 2d 23h Maritime 2.0 Vessel To Port ETA

Started Feb 13, 2026, 08:30 AM UTC· resolved Feb 16, 2026, 08:11 AM UTC

  1. identified Feb 13, 2026, 08:30 AM UTC

    The Vessel To Port ETA API is currently delivering outdated data for some routes. Work is ongoing to get back to normal latencies.

  2. resolved Feb 16, 2026, 08:11 AM UTC

    This incident has been resolved.

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Minor January 30, 2026 Reduced volume of satellite AIS data 3h 28m Maritime 2.0, Sense Cloud - Satellite AIS Data

Started Jan 30, 2026, 08:25 AM UTC· resolved Jan 30, 2026, 11:53 AM UTC

  1. investigating Jan 30, 2026, 08:25 AM UTC

    There is an outage on one of our satellite feeds. We are working to identify the problem and restore the ingestion.

  2. monitoring Jan 30, 2026, 09:13 AM UTC

    The feed is recovering and data is coming back. Monitoring.

  3. resolved Jan 30, 2026, 11:53 AM UTC

    Data is back at nominal levels. Messages during the outage were queued and backfilled.

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Major January 21, 2026 Service Interruption of Real Time Satellite Data 42m Maritime TCP 2.0, Realtime Satellite AIS (evRT), Uniproxy Feed

Started Jan 21, 2026, 07:02 PM UTC· resolved Jan 21, 2026, 07:45 PM UTC

  1. investigating Jan 21, 2026, 07:02 PM UTC

    Please be advised that we are currently experiencing an unplanned service interruption of the Real Time Satellite feed as of approximately 18:34 UTC. Standard satellite, Terrestrial and Dynamic data are unaffected by this interruption.

  2. monitoring Jan 21, 2026, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 07:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 27, 2025 Realtime satellite data interruption 51m Realtime Satellite AIS (evRT)

Started Dec 27, 2025, 12:08 PM UTC· resolved Dec 27, 2025, 01:00 PM UTC

  1. investigating Dec 27, 2025, 12:08 PM UTC

    Realtime satellite data is unavailable since approx 11:00 UTC.

  2. identified Dec 27, 2025, 12:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 27, 2025, 12:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 27, 2025, 01:00 PM UTC

    This incident has been resolved.

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Critical December 5, 2025 Real time Satellite AIS Feed experiencing outage 7h 5m Realtime Satellite AIS (evRT)

Started Dec 05, 2025, 09:10 AM UTC· resolved Dec 05, 2025, 04:16 PM UTC

  1. investigating Dec 05, 2025, 09:10 AM UTC

    Real time Satellite AIS Feed experiencing outage since 4.00 AM UTC

  2. identified Dec 05, 2025, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 05, 2025, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2025, 04:16 PM UTC

    This incident has been resolved.

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Critical November 25, 2025 Service Interruption - Historical API HVP/HVT Layers 50m Historical Vessel Points (HVP) API, Historical Vessel Tracks (HVT) API

Started Nov 25, 2025, 03:28 PM UTC· resolved Nov 25, 2025, 04:19 PM UTC

  1. investigating Nov 25, 2025, 03:28 PM UTC

    Please be advised that we are currently experiencing an issue with the Historical API on the Geospatial Web Services (GWS) platform. This is currently affecting the Historical Vessel Points (HVP) and Historical Vessel Tracks (HVT) layers. Live data on the LVI layer is not affected by this service interruption. Our Development Team is currently investigating.

  2. identified Nov 25, 2025, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 25, 2025, 04:19 PM UTC

    This incident has been resolved.

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Minor August 30, 2025 Service interruption: realtime satellite data 2h 8m Maritime 2.0, Maritime 2.0 Port Events, Maritime TCP 2.0, Sense Cloud - Messages API and 1 more

Started Aug 30, 2025, 06:20 PM UTC· resolved Aug 30, 2025, 08:28 PM UTC

  1. investigating Aug 30, 2025, 06:20 PM UTC

    The realtime satellite data feed is unavailable since approximately 17:30 UTC. Work ongoing to isolate a root cause.

  2. resolved Aug 30, 2025, 08:28 PM UTC

    Realtime data is fully recovered since 20:00 UTC.

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Notice August 20, 2025 Service Interruption on Positional Validation platform. 50m

Started Aug 20, 2025, 12:05 PM UTC· resolved Aug 20, 2025, 12:55 PM UTC

  1. investigating Aug 20, 2025, 12:05 PM UTC

    Please be advised that we are currently experiencing a service interruption with our Positional Validation (PV) platform only. All other platforms and services are functioning as expected. We are currently investigating the issue.

  2. identified Aug 20, 2025, 12:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 20, 2025, 12:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 16, 2025 Reduced Volume on Dynamic data 1h 22m Maritime 2.0, Maritime TCP 2.0, Sense Cloud - Dynamic AIS Data

Started Aug 16, 2025, 07:53 AM UTC· resolved Aug 16, 2025, 09:15 AM UTC

  1. investigating Aug 16, 2025, 07:53 AM UTC

    We are observing lower AIS message volume on part of our dynamic data. This only affects customers who have access to dynamic data. All other data (terrestrial, satellite) is not affected, and all our APIs are operating nominally.

  2. investigating Aug 16, 2025, 09:14 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 16, 2025, 09:15 AM UTC

    All data stream have been restored

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Major August 4, 2025 Service interruption of Realtime satellite data 1h 4m Maritime 2.0, Maritime TCP 2.0, Sense Cloud - Messages API, Realtime Satellite AIS (evRT) and 2 more

Started Aug 04, 2025, 04:08 PM UTC· resolved Aug 04, 2025, 05:12 PM UTC

  1. investigating Aug 04, 2025, 04:08 PM UTC

    Since 15:20 UTC no real time satellite AIS data is available. Currently we don't have any information on when this incident is expected to be resolved - we'll update once more is known. All APIs/data delivery mechanisms are otherwise working normally. Customers that are not subscribed to real time satellite AIS data are not affected. And affected customers still get data or API results based on other AIS data.

  2. monitoring Aug 04, 2025, 04:17 PM UTC

    The problem is solved, we are monitoring the data volumes

  3. resolved Aug 04, 2025, 05:12 PM UTC

    This incident has been resolved.

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Minor August 1, 2025 Reduced volume of terrestrial AIS data 4h 3m Maritime 2.0, Maritime TCP 2.0, Sense Cloud - Messages API, Uniproxy Feed

Started Aug 01, 2025, 08:41 AM UTC· resolved Aug 01, 2025, 12:44 PM UTC

  1. investigating Aug 01, 2025, 08:41 AM UTC

    We are currently investigating this issue

  2. resolved Aug 01, 2025, 12:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2025 Reduced volume of Real Time Satellite data 1h 3m Maritime TCP 2.0, Realtime Satellite AIS (evRT), Uniproxy Feed

Started Jul 21, 2025, 08:09 PM UTC· resolved Jul 21, 2025, 09:12 PM UTC

  1. investigating Jul 21, 2025, 08:09 PM UTC

    Please be advised that we are currently experiencing a reduced volume of Real Time Satellite data.

  2. identified Jul 21, 2025, 08:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2025, 09:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2025, 09:12 PM UTC

    This incident has been resolved.

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Critical July 15, 2025 Service degradation on Historical Positions API 9h 9m Sense Cloud - Historical Positions API

Started Jul 15, 2025, 08:27 AM UTC· resolved Jul 15, 2025, 05:37 PM UTC

  1. identified Jul 15, 2025, 08:27 AM UTC

    There is an ongoing issue where parts of the data in the historical positions API is not available. We are working on recovering it. In the process full interruptions to API access and delayed data updates are to be expected.

  2. identified Jul 15, 2025, 08:33 AM UTC

    The original assessment of the scale of the issue was incorret: All historical position data is missing since roughly Saturday midnight.

  3. identified Jul 15, 2025, 12:06 PM UTC

    We are still working on recovery, during which the historical positions API is fully unavailable. There is no certain timeline to recovery, we are doing our best to make it as soon as possible and will update as soon as we know more on the timeline.

  4. identified Jul 15, 2025, 02:00 PM UTC

    We are having an avenue to recovery now, if it works out we expect starting to backfill data within the hour.

  5. monitoring Jul 15, 2025, 02:12 PM UTC

    The API is working again and we are backfilling data. Current estimates are that backfilling will take 1-2h.

  6. monitoring Jul 15, 2025, 03:32 PM UTC

    The backfill just finished and all systems metrics are nominal since recovery. We expect no further issues and thus updates to this incident. We will continue monitoring the systems actively for a while.

  7. resolved Jul 15, 2025, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →