Spectora experienced a major incident on June 12, 2025 affecting Uptime services (Web Platform), lasting 5h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:25 PM UTC
One of our database providers is currently experiencing a global outage impacting certain Spectora features. Impact: Users can still work onsite and complete reports offline Syncing may not work Users may not be able to download new reports or access the web editor * Do not log out — if you do, you might not be able to log in again. We are actively monitoring the situation and will update this page when the issue is resolved. We appreciate your patience.
- resolved Jun 13, 2025, 12:05 AM UTC
6/12 @ 4:55 pm MT Update: Media Processing Progress Video processing is already complete, and videos should now appear in your reports! Image processing is still underway, with an estimated completion time of ~7 pm MT. No action is needed — images will update automatically as processing completes. We’ll share a final update when all processing is done.