Spectora experienced a minor incident on July 14, 2025 affecting Uptime services (Web Platform), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Jul 14, 2025, 02:27 PM UTC
Update: 7/14 at 3:28pm MT The incident is fully resolved, and text messages are sending successfully from Spectora's default, original number. No action is needed on your end — everything should now work as expected. Thanks again for your patience! Update: 7/14 at 12:18pm MT Text messages sending from Spectora’s default phone number are now sending successfully again. We do have a temporary change on the default phone number until our original number has been restored. What You Need to Know: - Texting is fully restored moving forward. - Messages that failed during the outage will not be resent. - We’re putting additional systems in place to help prevent this kind of disruption in the future. - No action is needed on your end — everything should now work as expected. Thanks again for your patience! What’s Happening: We’re investigating an issue where text messages may not send if you're using Spectora’s default phone number. Who’s Affected: - Users without a custom phone number - Custom numbers are not impacted We’re actively working to correct the issue and will post updates here as soon as it’s resolved. Thanks for your patience!