Spectora experienced a major incident on October 20, 2025 affecting Uptime services (Web Platform) and Uptime services (Mobile APP), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Oct 20, 2025, 07:51 PM UTC
A provider outage is impacting parts of the Spectora platform. Here’s what we know: - Automations (Actions): Some are not triggering — especially time-based or delayed ones. Manual-triggered actions appear to still work. - V9 Media: Photos/videos may appear broken or missing. Fix: Re-add them using the web editor. - Support Chat: Still available, but may be slow to load. Our team is actively responding. - Possible Impact to HomeBinder: We’re investigating possible issues sending reports. We’ll continue to post updates here as things stabilize. Thanks for your patience and understanding.