Sparx Learning incident

RESOLVED - Sparx Reader may be inaccessible for all users

Minor Resolved View vendor source →
Started
Apr 23, 2026, 09:09 AM UTC
Resolved
Apr 23, 2026, 09:09 AM UTC
Duration
Detected by Pingoru
Apr 23, 2026, 09:09 AM UTC

Affected components

LoginStudentsTeachers

Update timeline

  1. monitoring Apr 23, 2026, 09:05 AM UTC

    Status: Monitoring We've found the problem that caused Reader to be unavailable for some users this morning from 9 am on Thursday, 23rd April, and have made a fix. We're now monitoring this. Affected components Teachers (Partial outage) Login (Partial outage) Students (Partial outage)

  2. resolved Apr 23, 2026, 09:09 AM UTC

    Status: Resolved We've now resolved the issue that meant Sparx Reader was unavailable for some users this morning, Thursday 23rd April, from around 9 - 10 am. We're sorry for any inconvenience this may have caused. Affected components Students (Operational) Teachers (Operational) Login (Operational)

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