Spark Hire incident

Some users are reporting problems connecting to the platform

Notice Resolved View vendor source →

Spark Hire experienced a notice incident on May 24, 2021 affecting API and Email Notifications and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2021, 06:30 PM UTC
Resolved
May 24, 2021, 06:41 PM UTC
Duration
10m
Detected by Pingoru
May 24, 2021, 06:30 PM UTC

Affected components

APIEmail NotificationsSchedulerVideo PlaybackVideo RecordingVideo UploadingWebhooksWeb Application

Update timeline

  1. investigating May 24, 2021, 06:30 PM UTC

    We are currently investigating the issue and will post here with any updates.

  2. identified May 24, 2021, 06:32 PM UTC

    The issue has been identified and a fix has been implemented.

  3. monitoring May 24, 2021, 06:35 PM UTC

    A fix has been implemented and we're monitoring the results.

  4. resolved May 24, 2021, 06:41 PM UTC

    This incident has been resolved.