Spark Hire incident

Some users are reporting issues with recording

Notice Resolved View vendor source →

Spark Hire experienced a notice incident on September 25, 2024 affecting Video Recording and Video Uploading, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 04:32 PM UTC
Resolved
Sep 25, 2024, 06:20 PM UTC
Duration
1h 48m
Detected by Pingoru
Sep 25, 2024, 04:32 PM UTC

Affected components

Video RecordingVideo Uploading

Update timeline

  1. monitoring Sep 25, 2024, 04:32 PM UTC

    Some users are reporting recording issues. While we believe there may have been a brief issue for some users, we believe the issue has subsided and are currently monitoring it.

  2. monitoring Sep 25, 2024, 05:01 PM UTC

    Our team has identified the root cause of the issue and implemented a fix. We are currently monitoring the system to ensure stability and confirm that the problem has been fully resolved. We appreciate your patience and will provide further updates as needed.

  3. resolved Sep 25, 2024, 06:20 PM UTC

    This incident has been resolved.