Spacelift incident

Problems logging into Spacelift accounts

Major Resolved View vendor source →

Spacelift experienced a major incident on August 4, 2023, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2023, 11:01 AM UTC
Resolved
Aug 04, 2023, 12:48 PM UTC
Duration
1h 46m
Detected by Pingoru
Aug 04, 2023, 11:01 AM UTC

Update timeline

  1. identified Aug 04, 2023, 11:01 AM UTC

    We have identified an issue preventing customers from logging into their Spacelift accounts. We are working on a fix and will post an update as soon as possible.

  2. monitoring Aug 04, 2023, 11:09 AM UTC

    The issue was caused by a change to our session authorization that was deployed to production. We have reverted the change and have verified that the problem appears to be resolved. We will continue monitoring to make sure that the problem is fully resolved.

  3. resolved Aug 04, 2023, 12:48 PM UTC

    After reverting the changes that caused the issue, we have confirmed that user sessions are now working correctly.