Spacebring incident

Some invoices aren't issued with the subscription renewal

Minor Resolved View vendor source →

Spacebring experienced a minor incident on December 1, 2023, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2023, 09:26 AM UTC
Resolved
Dec 01, 2023, 10:13 AM UTC
Duration
47m
Detected by Pingoru
Dec 01, 2023, 09:26 AM UTC

Update timeline

  1. investigating Dec 01, 2023, 09:26 AM UTC

    We are currently investigating the issue.

  2. identified Dec 01, 2023, 10:07 AM UTC

    The issue has been identified. The invoices are being issued to users now.

  3. resolved Dec 01, 2023, 10:13 AM UTC

    This incident has been resolved. All invoices that were not sent earlier have been issued. The issue affected only users' subscriptions that were renewed on December 1. Right now the subscription renewal continues working as expected.