Spacebring incident
Delayed performance of the web and mobile apps
Spacebring experienced a minor incident on March 5, 2024 affecting Member Web Portal and Member Mobile App, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 05, 2024, 11:02 AM UTC
The high workload on the andcards server is causing delayed performance for the web and mobile apps. We are actively working to resolve the issue.
- monitoring Mar 05, 2024, 11:28 AM UTC
We are continuing to work on the issue. Administrators might notice 0 amount of the due invoices on the Community page for users and companies. The amount will be automatically updated once the system is fully operational. Users aren't affected and can pay for the unpaid invoices as earlier.
- monitoring Mar 05, 2024, 11:29 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 05, 2024, 11:34 AM UTC
All web and mobile apps are now functioning normally. We are monitoring the situation to ensure that the issue is fully resolved.
- resolved Mar 05, 2024, 11:47 AM UTC
This incident has been resolved.