Sortly incident

Unplanned Outage

Notice Resolved View vendor source →

Sortly experienced a notice incident on February 9, 2023 affecting Sortly Platform API and Image Processing and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2023, 05:01 PM UTC
Resolved
Feb 09, 2023, 05:08 PM UTC
Duration
7m
Detected by Pingoru
Feb 09, 2023, 05:01 PM UTC

Affected components

Sortly Platform APIImage ProcessingItem ImportItem Export

Update timeline

  1. investigating Feb 09, 2023, 05:01 PM UTC

    We are investigating the cause and will return shortly.

  2. monitoring Feb 09, 2023, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 09, 2023, 05:08 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 09, 2023, 05:08 PM UTC

    This incident has been resolved.