Sortly incident

Performance is temporarily degraded

Minor Resolved View vendor source →

Sortly experienced a minor incident on May 6, 2024 affecting Sortly Platform API and Image Processing and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 03:34 PM UTC
Resolved
May 06, 2024, 07:29 PM UTC
Duration
3h 55m
Detected by Pingoru
May 06, 2024, 03:34 PM UTC

Affected components

Sortly Platform APIImage ProcessingItem ImportItem Export

Update timeline

  1. investigating May 06, 2024, 03:34 PM UTC

    Sortly's performance is temporarily degraded. We're working to resolve it.

  2. monitoring May 06, 2024, 06:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2024, 07:29 PM UTC

    This incident has been resolved.