Sortly incident

Performance is temporarily degraded

Minor Resolved View vendor source →

Sortly experienced a minor incident on May 7, 2024 affecting Sortly Platform API and Item Import and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2024, 02:50 PM UTC
Resolved
May 07, 2024, 04:49 PM UTC
Duration
1h 59m
Detected by Pingoru
May 07, 2024, 02:50 PM UTC

Affected components

Sortly Platform APIItem ImportItem Export

Update timeline

  1. investigating May 07, 2024, 02:50 PM UTC

    We are currently investigating this issue.

  2. identified May 07, 2024, 03:45 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2024, 04:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2024, 04:49 PM UTC

    This incident has been resolved.