Soomo Learning incident

Degraded Performance of Soomo Reporting and Due Date Manager

Notice Resolved View vendor source →

Soomo Learning experienced a notice incident on June 10, 2025, lasting 18h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 05:30 PM UTC
Resolved
Jun 11, 2025, 12:23 PM UTC
Duration
18h 52m
Detected by Pingoru
Jun 10, 2025, 05:30 PM UTC

Update timeline

  1. monitoring Jun 10, 2025, 05:30 PM UTC

    One of our hosting providers is experiencing degraded performance, and as a result, Soomo users may not be able to generate reports or make updates using the Due Date Manager. We are monitoring this until the issue is resolved.

  2. monitoring Jun 10, 2025, 06:34 PM UTC

    We are continuing to monitor the situation.

  3. monitoring Jun 10, 2025, 07:30 PM UTC

    We are continuing to monitor the situation.

  4. monitoring Jun 10, 2025, 08:33 PM UTC

    We are continuing to monitor the situation.

  5. resolved Jun 11, 2025, 12:23 PM UTC

    This incident has been resolved.