Soomo Learning experienced a notice incident on September 24, 2016, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 24, 2016, 09:27 PM UTC
We are currently investigating access issues reported by users at WGU. Status updates will be posted here.
- investigating Sep 24, 2016, 09:45 PM UTC
We are still investigating the situation.
- investigating Sep 24, 2016, 10:10 PM UTC
We are still investigating the situation.
- identified Sep 24, 2016, 11:18 PM UTC
We have identified the problem and are working to resolve it. We will continue to post updates here until the issue is resolved.
- resolved Sep 24, 2016, 11:48 PM UTC
We have released an update that addresses this issue. Please contact Soomo Support by email at [email protected] if you encounter any problems accessing your Soomo Learning resource.