Soomo Learning incident

Access via SNHU Brightspace is currently closed

Notice Resolved View vendor source →

Soomo Learning experienced a notice incident on June 25, 2018 affecting Webtexts.com, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2018, 04:30 PM UTC
Resolved
Jun 25, 2018, 07:13 PM UTC
Duration
2h 42m
Detected by Pingoru
Jun 25, 2018, 04:30 PM UTC

Affected components

Webtexts.com

Update timeline

  1. monitoring Jun 25, 2018, 05:18 PM UTC

    After identifying a security issue with student and instructor launches originating from SNHU Brightspace, we have closed access via the LMS. We are standing by to restore access once SNHU has confirmed the affected systems have been corrected.

  2. monitoring Jun 25, 2018, 05:29 PM UTC

    SNHU has tracked the source of the issue and reports that it is resolved. We have reopened LMS access from SNHU Brightspace. Please contact us if you are still experiencing any issues!

  3. resolved Jun 25, 2018, 07:13 PM UTC

    Students are now arriving normally from SNHU Brightspace, and we consider this issue to be resolved.