Soomo Learning incident

LMS Grade Delivery

Critical Resolved View vendor source →

Soomo Learning experienced a critical incident on July 14, 2020 affecting LMS Grade Updates, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2020, 03:01 PM UTC
Resolved
Jul 14, 2020, 03:50 PM UTC
Duration
49m
Detected by Pingoru
Jul 14, 2020, 03:01 PM UTC

Affected components

LMS Grade Updates

Update timeline

  1. investigating Jul 14, 2020, 03:01 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2020, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 14, 2020, 03:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2020, 03:50 PM UTC

    This incident has been resolved.