Soomo Learning incident

Degraded Performance 7/28

Notice Resolved View vendor source →

Soomo Learning experienced a notice incident on July 29, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2020, 01:00 PM UTC
Resolved
Jul 28, 2020, 10:30 AM UTC
Duration
Detected by Pingoru
Jul 29, 2020, 01:00 PM UTC

Update timeline

  1. resolved Jul 29, 2020, 01:00 PM UTC

    Due to an issue with one of our service providers, students and instructors may have received failed web requests on Tuesday, July 28, 2020, from 4:32 a.m. to 6:14 a.m. ET. For example: - students accessing the webtexts through a browser or mobile app may have experienced a delay in loading a page - scores to an LMS may have been delayed The issue is now resolved, and all student scores are up to date. No work was lost. If any instructor or student experiences anything unexpected, please let us know by contacting [email protected]