Soomo Learning experienced a major incident on March 11, 2021 affecting Webtexts.com, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Webtexts.com
Update timeline
- investigating Mar 11, 2021, 12:36 AM UTC
We have sporadic reports of users unable to access to our web platform, and it appear the cause is a DNS outage of some kind. We are investigating, and will update this page with more information when it becomes available.
- monitoring Mar 11, 2021, 01:04 AM UTC
We are seeing improvements in DNS resolution, and all our services are operating as expected. We continue to monitor.
- resolved Mar 11, 2021, 01:24 AM UTC
All our alerts have resolved, and we've received no further reports from users experiencing access issues. If you encounter any further issues, please contact [email protected].