Soomo Learning incident

Unexpected platform unavailability during automated maintenance

Major Resolved View vendor source →

Soomo Learning experienced a major incident on July 12, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2021, 02:08 PM UTC
Resolved
Jul 10, 2021, 10:30 AM UTC
Duration
—
Detected by Pingoru
Jul 12, 2021, 02:08 PM UTC

Update timeline

  1. resolved Jul 12, 2021, 02:08 PM UTC

    During automated upgrade of a database, our platform became unavailable for 4 minutes, between 6:34 a.m. EDT and 6:38 a.m. EDT. The website and related services were inaccessible to users, and returned error pages during this time.