Soomo Learning experienced a major incident on July 26, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 26, 2021, 02:24 PM UTC
On Sunday, July 25, from 10:39 p.m. EDT to 11:19 p.m. EDT, webtexts.com became significantly degraded due to an issue with our background job processing queues. During this time, students were unable to save and submit work in their webtexts, and all users encountered trouble loading webtexts. The issue has been resolved, and all Soomo products and services—including Analytics and grade delivery services—are operating normally at this time. Please email [email protected] with any questions.