Soomo Learning experienced a notice incident on February 24, 2022 affecting Webtexts.com and Mobile Services, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Webtexts.comMobile Services
Update timeline
- investigating Feb 24, 2022, 04:54 PM UTC
Site availability is significantly reduced due to an ongoing issue with a hosting provider. We are investigating.
- monitoring Feb 24, 2022, 05:14 PM UTC
The hosting provider has identified an issue and is correcting it; site availability appears to have returned to normal.
- monitoring Feb 24, 2022, 05:29 PM UTC
We await our hosting provider's report of full recovery. Webtexts.com continues to function normally.
- resolved Feb 24, 2022, 06:08 PM UTC
Our upstream service provider has reported the issue has been resolved, and all services continues to function normally.