Soomo Learning incident

Degraded service (Retroactive)

Notice Resolved View vendor source →

Soomo Learning experienced a notice incident on December 14, 2016, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2016, 03:00 PM UTC
Resolved
Dec 14, 2016, 03:00 PM UTC
Duration
—
Detected by Pingoru
Dec 14, 2016, 03:00 PM UTC

Update timeline

  1. resolved Dec 16, 2016, 05:47 PM UTC

    Our site had trouble serving requests between 1:18am EST and 5:25am EST on Wednesday, Dec 14. Specifically, 15-18% of requests appear to have failed. This would appear to a user as a error page or an error message if they were trying to save responses. We continue to communicate with our service providers in an effort to determine the ultimate cause of this service degradation.