Soomo Learning incident

Degraded Performance of Soomo Messenger and Help Center Articles

Minor Resolved View vendor source →

Soomo Learning experienced a minor incident on December 5, 2024 affecting Soomo Messenger, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 07:10 PM UTC
Resolved
Dec 05, 2024, 07:34 PM UTC
Duration
23m
Detected by Pingoru
Dec 05, 2024, 07:10 PM UTC

Affected components

Soomo Messenger

Update timeline

  1. investigating Dec 05, 2024, 07:10 PM UTC

    Soomo’s Messenger and Help Center provider is experiencing degraded performance. Users may not be able to load the Soomo Messenger or our Help Center articles. We are monitoring this until the issue is resolved.

  2. resolved Dec 05, 2024, 07:34 PM UTC

    This incident has been resolved.