SonoSuite experienced a major incident on August 6, 2021 affecting Core, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Core
Update timeline
- investigating Aug 06, 2021, 09:46 AM UTC
We are suffering an attack on our register, affecting the performance and availability of the platform. We are currently investigating it
- identified Aug 06, 2021, 09:48 AM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 06, 2021, 09:50 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 06, 2021, 09:55 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 06, 2021, 10:51 AM UTC
The impact of the issue on the platform performance is minimal but wee keep monitoring it
- resolved Aug 06, 2021, 02:29 PM UTC
This incident has been resolved.