SonoSuite incident

Royalties graph is not loading

Minor Resolved View vendor source →

SonoSuite experienced a minor incident on December 23, 2021 affecting Core, lasting 2d 9h. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2021, 09:26 AM UTC
Resolved
Dec 25, 2021, 06:40 PM UTC
Duration
2d 9h
Detected by Pingoru
Dec 23, 2021, 09:26 AM UTC

Affected components

Core

Update timeline

  1. investigating Dec 23, 2021, 09:26 AM UTC

    Due to an AWS outage that occurred on 22/12, our Redshift cluster that feeds the royalties graph is affected.

  2. resolved Dec 25, 2021, 06:40 PM UTC

    AWS problems have been solved, and the graph is working again without incidences.