SonoSuite incident

AWS Infrastructure issue

Critical Resolved View vendor source →

SonoSuite experienced a critical incident on December 27, 2022 affecting Core, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Dec 27, 2022, 10:50 AM UTC
Resolved
Dec 30, 2022, 11:31 AM UTC
Duration
3d
Detected by Pingoru
Dec 27, 2022, 10:50 AM UTC

Affected components

Core

Update timeline

  1. monitoring Dec 27, 2022, 10:50 AM UTC

    AWS Infrastructure had an error and this caused issues in our file-handling systems

  2. resolved Dec 30, 2022, 11:31 AM UTC

    This incident has been resolved.