SonoSuite experienced a critical incident on March 14, 2023 affecting Core, lasting 14d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Core
Update timeline
- identified Mar 14, 2023, 09:58 AM UTC
AWS Infrastructure had an error and this caused issues in our file-handling systems, file uploads and deliveries to channels could be affected.
- monitoring Mar 14, 2023, 03:51 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 29, 2023, 08:07 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 29, 2023, 08:09 AM UTC
This incident has been resolved.