SonoSuite experienced a minor incident on March 29, 2023 affecting Core, lasting 155d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Core
Update timeline
- investigating Mar 29, 2023, 08:11 AM UTC
AWS Infrastructure had an error and this caused issues in our file-handling systems, file uploads and deliveries to channels could be affected.
- identified Apr 27, 2023, 09:35 AM UTC
The issue has been identified and a fix is being implemented. Meanwhile, we are still experiencing issues in our file-handling systems. File uploads and deliveries to channels could be affected. Please contact [email protected] for assistance if you encounter these problems.
- monitoring Jul 07, 2023, 01:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 31, 2023, 09:45 AM UTC
This incident has been resolved.