SonicWall incident

Customers Unable to Create Support Cases Through MySonicWall

Major Ongoing View vendor source →

SonicWall is currently experiencing a major incident affecting MySonicWall, which began 1h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 08:29 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
Oct 15, 2026, 08:29 PM UTC

Affected components

MySonicWall

Update timeline

  1. investigating Oct 15, 2026, 08:29 PM UTC

    We are currently experiencing an issue that is preventing some partners and customers from submitting new support requests through the MySonicWall portal. Our teams are actively working to restore normal functionality. We apologize for any inconvenience and will provide updates as they become available