Sonic Internet + Voice experienced a notice incident on June 10, 2022 affecting Web Hosting, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Web Hosting
Update timeline
- investigating Jun 10, 2022, 04:14 AM UTC
We have disabled the Horde webmail interface on all our cPanel services. This is due to a recent vulnerability found within Horde which can be exploited by someone opening a malicious email. We are recommending our customers to use Roundcube as a webmail interface while we wait for this vulnerability to be patched and fixed. You can find out more about the vulnerability on the cPanel support site.
- resolved Jun 10, 2022, 07:21 AM UTC
We are resolving this incident however the Horde webmail service will continue to be disabled until a patch/fix is available.