Sonic Internet + Voice incident

Internet Network (NSW) - Intermittent DNS server fault

Notice Resolved View vendor source →

Sonic Internet + Voice experienced a notice incident on January 16, 2023 affecting Sonic Internet, lasting 15h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2023, 08:00 AM UTC
Resolved
Jan 16, 2023, 11:32 PM UTC
Duration
15h 32m
Detected by Pingoru
Jan 16, 2023, 08:00 AM UTC

Affected components

Sonic Internet

Update timeline

  1. identified Jan 16, 2023, 12:01 PM UTC

    Some NBN services in NSW may be experiencing intermittent browsing issues due to a suspected DNS server fault. Our engineers are investigating and working to resolve the issue. No ETR has been provided at this stage. We apologise for the inconvenience this may have caused.

  2. resolved Jan 16, 2023, 11:32 PM UTC

    Service has now been restored to full functionality.