Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown Outage History

Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown is up right now

Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown had 38 outages in the last 2 years totaling 64h 52m of downtime — averaging 1.6 incidents per month.

There were 38 Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown outages since September 1, 2024 totaling 64h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sonar.software/

Minor February 27, 2025

Increase in Latency

Detected by Pingoru
Feb 27, 2025, 03:54 PM UTC
Resolved
Feb 27, 2025, 05:55 PM UTC
Duration
2h 1m
Affected: US - Web Application
Timeline · 2 updates
  1. investigating Feb 27, 2025, 03:54 PM UTC

    We experienced a temporary increase in web request latency due to multiple web pods cycling unexpectedly. This led to a brief spike in response times as our system automatically worked to restore capacity. All services are currently stable, and we are actively investigating the root cause for the web pod failures.

  2. resolved Feb 27, 2025, 05:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2025

FCC Gov Census Check Intermittent Failures

Detected by Pingoru
Feb 17, 2025, 12:50 AM UTC
Resolved
Feb 17, 2025, 05:00 AM UTC
Duration
4h 10m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 2 updates
  1. identified Feb 17, 2025, 12:50 AM UTC

    We are currently seeing the FCC API endpoint have intermittent failures at this time. We have implemented a bypass. We are continuing to monitor the FCC Gov Census Check API and will remove the bypass once the FCC Gov Census Check API is stable.

  2. resolved Feb 17, 2025, 05:00 AM UTC

    We have implemented a permeant fix and this incident is resolved.

Read the full incident report →

Minor February 3, 2025

V2 - Gateway Errors

Detected by Pingoru
Feb 03, 2025, 09:58 PM UTC
Resolved
Feb 04, 2025, 12:12 AM UTC
Duration
2h 13m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 3 updates
  1. investigating Feb 03, 2025, 09:58 PM UTC

    We are currently investigating an issue with increased 503 gateway errors.

  2. monitoring Feb 03, 2025, 10:54 PM UTC

    Currently, stabilized. Multiple pods and nodes cycled due to a secret rotation.

  3. resolved Feb 04, 2025, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 27, 2025

US - Webhook Large Queue Size

Detected by Pingoru
Jan 27, 2025, 02:32 PM UTC
Resolved
Jan 27, 2025, 04:44 PM UTC
Duration
2h 11m
Affected: US - Job Processing
Timeline · 4 updates
  1. investigating Jan 27, 2025, 02:32 PM UTC

    We are currently experiencing a high volume of webhook jobs and are actively investigating the issue.

  2. identified Jan 27, 2025, 03:03 PM UTC

    We have identified the issue and implemented a fix. We are currently monitoring the situation, and the queue size is trending downward at this time.

  3. monitoring Jan 27, 2025, 03:37 PM UTC

    We are now in monitoring status. The queue has stabilized and is processing at normal wait times.

  4. resolved Jan 27, 2025, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 31, 2024

Emergency Failover

Detected by Pingoru
Dec 31, 2024, 07:52 PM UTC
Resolved
Dec 31, 2024, 10:11 PM UTC
Duration
2h 19m
Affected: US - Web ApplicationUS - Job ProcessingUS - GraphQL APIUS - Scheduled EventsUS - Netflow Processors
Timeline · 3 updates
  1. identified Dec 31, 2024, 07:52 PM UTC

    We are currently performing an emergency failover to ensure system integrity. During this process, the application may become temporarily unresponsive.

  2. monitoring Dec 31, 2024, 08:04 PM UTC

    The emergency failover has been successfully completed. We are currently monitoring the systems

  3. resolved Dec 31, 2024, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 26, 2024

V2 Instances are Slow to Load

Detected by Pingoru
Dec 26, 2024, 02:40 PM UTC
Resolved
Dec 26, 2024, 08:27 PM UTC
Duration
5h 46m
Affected: US - Web ApplicationUS - Job ProcessingUS - LookerUS - GraphQL APIUS - Scheduled EventsCA - LookerUS - Netflow ProcessorsippayUS - sonarPayDigitalOcean GlobalCA - Web ApplicationCA - Job ProcessingDigitalOcean DropletsCA - GraphQL APICA - Scheduled EventsAuth0 User AuthenticationCA - Netflow ProcessorsStripe APIAndroid - Mobile AppCardConnectApple - Mobile AppBamboraMonerisPayGateProPayBluepayGPS Provider: LinxupGPS Provider: Track Your TruckGPS Provider: VerizonConnectGPS Provider: ZubieMandrill Email Processing
Timeline · 5 updates
  1. monitoring Dec 26, 2024, 02:40 PM UTC

    A fix has been implemented and we are continuing to monitor to confirm if the issue has been resolved.

  2. investigating Dec 26, 2024, 02:57 PM UTC

    Degraded performance is still an issue so we are continuing to investigate.

  3. investigating Dec 26, 2024, 04:26 PM UTC

    We believe we have identified the issue and are attempting to resolve.

  4. monitoring Dec 26, 2024, 06:22 PM UTC

    We believe we have resolved the issue and are continuing to monitor. Performance appears to be improving and we've confirm usage results are looking better.

  5. resolved Dec 26, 2024, 08:27 PM UTC

    This incident has been resolved and services are back to normal.

Read the full incident report →

Minor November 25, 2024

Provisioning Queue Delayed Processing

Detected by Pingoru
Nov 25, 2024, 03:43 PM UTC
Resolved
Nov 26, 2024, 03:46 AM UTC
Duration
12h 3m
Affected: US - Job Processing
Timeline · 5 updates
  1. investigating Nov 25, 2024, 03:43 PM UTC

    We are currently investigating an issue with the provisioning queue, being at high volume. This is causing delays on provisioning jobs at this time.

  2. investigating Nov 25, 2024, 04:46 PM UTC

    We are continuing to investigate the issue with the provisioning queue.

  3. monitoring Nov 25, 2024, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results to determine if further action is required.

  4. monitoring Nov 25, 2024, 06:16 PM UTC

    The provisioning queue has stabilized and we are continuing to monitor.

  5. resolved Nov 26, 2024, 03:46 AM UTC

    The provisioning queue issues have been resolved.

Read the full incident report →

Critical November 4, 2024

US - Sonar Unreachable Briefly

Detected by Pingoru
Nov 04, 2024, 07:17 PM UTC
Resolved
Nov 04, 2024, 08:41 PM UTC
Duration
1h 24m
Affected: US - Web ApplicationUS - GraphQL APIUS - Netflow Processors
Timeline · 3 updates
  1. identified Nov 04, 2024, 07:28 PM UTC

    We received multiple alerts on V2 reachability. V2 US is back up, and we are investigating the root cause at this time.

  2. monitoring Nov 04, 2024, 07:34 PM UTC

    V2 is currently up and stable at this time. We are monitoring and investigating root cause at this time.

  3. resolved Nov 04, 2024, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 31, 2024

Increase in Ingress Errors

Detected by Pingoru
Oct 31, 2024, 08:42 PM UTC
Resolved
Oct 31, 2024, 10:31 PM UTC
Duration
1h 49m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 3 updates
  1. investigating Oct 31, 2024, 08:42 PM UTC

    We are currently investigating an increase in ingress errors

  2. monitoring Oct 31, 2024, 09:32 PM UTC

    We've isolated the issue and the application is stable at this time.

  3. resolved Oct 31, 2024, 10:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 28, 2024

Application Slowness

Detected by Pingoru
Oct 28, 2024, 01:30 PM UTC
Resolved
Oct 29, 2024, 01:33 AM UTC
Duration
12h 3m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 6 updates
  1. investigating Oct 28, 2024, 02:01 PM UTC

    We are currently investigating an issue with application slowness.

  2. investigating Oct 28, 2024, 04:09 PM UTC

    Azure is performing an emergency maintenance on multiple node pools. This is causing pods to hang for a few seconds while the maintenance on the node pool is being completed.

  3. investigating Oct 28, 2024, 06:40 PM UTC

    We've isolated the issue to web pods at this time. Azure maintenance has completed, and we are still seeing failures at this time.

  4. investigating Oct 28, 2024, 08:22 PM UTC

    Application is currently stabilized at this time. We are continuing to investigate the issue and monitor the application.

  5. monitoring Oct 28, 2024, 09:28 PM UTC

    We have identified the issue and currently monitoring. The application has stabilized.

  6. resolved Oct 29, 2024, 01:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 12, 2024

AT&T Connectivity Issue to Azure Services

Detected by Pingoru
Sep 12, 2024, 01:09 PM UTC
Resolved
Sep 12, 2024, 02:59 PM UTC
Duration
1h 50m
Affected: US - Web ApplicationUS - GraphQL APIUS - Netflow ProcessorsCA - Web ApplicationCA - GraphQL APICA - Netflow Processors
Timeline · 3 updates
  1. identified Sep 12, 2024, 01:09 PM UTC

    AT&T is currently having ongoing issues connecting to Azure IP addresses. This is impacting customers who attempt to access V2 while on AT&T's network. We have engaged Azure support at this time.

  2. monitoring Sep 12, 2024, 01:45 PM UTC

    AT&T Connectivity is restoring at this time. We will continue to monitor.

  3. resolved Sep 12, 2024, 02:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2024

Intermittent Slowness

Detected by Pingoru
Sep 04, 2024, 06:18 PM UTC
Resolved
Sep 05, 2024, 12:25 AM UTC
Duration
6h 6m
Affected: US - Web Application
Timeline · 3 updates
  1. investigating Sep 04, 2024, 06:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 04, 2024, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 05, 2024, 12:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 1, 2024

Webhook Slow Processing

Detected by Pingoru
Sep 01, 2024, 01:58 PM UTC
Resolved
Sep 02, 2024, 12:50 AM UTC
Duration
10h 51m
Affected: US - Job Processing
Timeline · 4 updates
  1. investigating Sep 01, 2024, 01:58 PM UTC

    The Webhook queue is slowly processing at this time. We are currently investigating this issue.

  2. monitoring Sep 01, 2024, 04:31 PM UTC

    We've implemented a fix and currently monitoring.

  3. monitoring Sep 01, 2024, 05:34 PM UTC

    The webhook queue is processing at normal rate. Will continue to monitor

  4. resolved Sep 02, 2024, 12:50 AM UTC

    This incident has been resolved.

Read the full incident report →