Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown Outage History

Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown is up right now

Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown had 17 outages in the last 2 years totaling 81h 28m of downtime — averaging 0.7 incidents per month.

There were 17 Is Sonar Down Right Now? Live Sonar Status & Outages | IsDown outages since August 1, 2025 totaling 81h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sonar.software/

Minor June 1, 2026

US - Job Processing Delayed

Detected by Pingoru
Jun 01, 2026, 03:56 PM UTC
Resolved
Jun 01, 2026, 11:07 PM UTC
Duration
7h 11m
Affected: US - Job Processing
Timeline · 5 updates
  1. investigating Jun 01, 2026, 03:56 PM UTC

    We are currently investigating this issue.

  2. identified Jun 01, 2026, 05:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 01, 2026, 07:04 PM UTC

    Queues are still processing after implementing the fix.

  4. monitoring Jun 01, 2026, 08:04 PM UTC

    We are currently monitoring

  5. resolved Jun 01, 2026, 11:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2026

US Sonar Increase in Nginx Errors

Detected by Pingoru
Mar 01, 2026, 06:00 AM UTC
Resolved
Mar 01, 2026, 10:47 AM UTC
Duration
4h 46m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 5 updates
  1. investigating Mar 01, 2026, 06:00 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 01, 2026, 07:22 AM UTC

    We are still investigating the root cause of application slowness and increased error rate affecting US data center.

  3. investigating Mar 01, 2026, 08:09 AM UTC

    We are monitoring partial recovery of the application in the US datacenter. Investigation into the root cause is ongoing.

  4. investigating Mar 01, 2026, 09:32 AM UTC

    The root cause has been identified and a fix applied. The system is entering full recovery.

  5. resolved Mar 01, 2026, 10:47 AM UTC

    Application health is now back to normal.

Read the full incident report →

Minor February 26, 2026

US Sonar Slowness

Detected by Pingoru
Feb 26, 2026, 03:32 PM UTC
Resolved
Feb 26, 2026, 08:08 PM UTC
Duration
4h 36m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 5 updates
  1. investigating Feb 26, 2026, 03:32 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 26, 2026, 04:46 PM UTC

    We have made changes and saw some improvements with latency. We are still investigating this issue.

  3. investigating Feb 26, 2026, 06:23 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Feb 26, 2026, 07:04 PM UTC

    The issue has been identified, and a fix has been implemented. Currently monitoring the results.

  5. resolved Feb 26, 2026, 08:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 19, 2026

CA - SSO/SAML Connection Issue

Detected by Pingoru
Feb 19, 2026, 04:00 PM UTC
Resolved
Feb 20, 2026, 02:15 AM UTC
Duration
10h 15m
Affected: CA - Web Application
Timeline · 3 updates
  1. investigating Feb 19, 2026, 04:00 PM UTC

    We are currently experiencing an issue with the Auth0 SSO/SAML connection on the CA DC. Development has identified the issue and is working on a solution at this time.

  2. monitoring Feb 19, 2026, 04:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2026, 02:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2026

Increase Nginx Errors

Detected by Pingoru
Feb 03, 2026, 11:44 PM UTC
Resolved
Feb 04, 2026, 01:11 AM UTC
Duration
1h 26m
Affected: US - Web ApplicationUS - Job ProcessingUS - GraphQL APIUS - Scheduled EventsUS - Netflow Processors
Timeline · 2 updates
  1. investigating Feb 03, 2026, 11:44 PM UTC

    We are currently investigating this issue. We are seeing an increase in nginx errors at this time.

  2. resolved Feb 04, 2026, 01:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 30, 2025

IPPay Intermittent Connection Failures

Detected by Pingoru
Dec 30, 2025, 08:42 PM UTC
Resolved
Dec 31, 2025, 12:04 AM UTC
Duration
3h 22m
Affected: ippay
Timeline · 4 updates
  1. investigating Dec 30, 2025, 08:42 PM UTC

    We are seeing an increase in IPPay connection failures. We have reached out to IPPay, as we see 20% of the connections fail with IPPay.

  2. investigating Dec 30, 2025, 10:32 PM UTC

    IPPay is still investigating at this time. If you experience any failed payments, if you attempt another payment, this will most likely be successful. The current failure rate is 20 to 30% for IPPay. No other payment processors are impacted.

  3. monitoring Dec 30, 2025, 11:21 PM UTC

    As of 3:30pm CST, we stopped seeing IPPay failures. We are currently monitoring at this time.

  4. resolved Dec 31, 2025, 12:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Major December 16, 2025

Reporting Delays

Detected by Pingoru
Dec 16, 2025, 06:19 PM UTC
Resolved
Dec 16, 2025, 07:58 PM UTC
Duration
1h 39m
Affected: US - Looker
Timeline · 3 updates
  1. identified Dec 16, 2025, 06:19 PM UTC

    Reporting is currently delayed in updates due to a vendor issue. We have identified the issue and are working with the vendor to resolve this issue.

  2. monitoring Dec 16, 2025, 07:24 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Dec 16, 2025, 07:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 11, 2025

Application Unavailable

Detected by Pingoru
Dec 11, 2025, 06:17 AM UTC
Resolved
Dec 11, 2025, 01:59 PM UTC
Duration
7h 41m
Affected: US - Web ApplicationUS - Job ProcessingUS - GraphQL APIUS - Scheduled EventsUS - Netflow Processors
Timeline · 4 updates
  1. investigating Dec 11, 2025, 11:43 AM UTC

    We are currently investigating this issue.

  2. identified Dec 11, 2025, 11:57 AM UTC

    The issue has been identified, and a fix is being implemented.

  3. monitoring Dec 11, 2025, 12:55 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Dec 11, 2025, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

sonarPay Degraded Performance

Detected by Pingoru
Nov 18, 2025, 02:54 PM UTC
Resolved
Nov 18, 2025, 03:09 PM UTC
Duration
15m
Affected: US - sonarPayUS - sonarPay Management Portal
Timeline · 4 updates
  1. identified Nov 18, 2025, 02:54 PM UTC

    We are currently experiencing degraded performance with sonarPay due to ongoing issues with Cloudflare. As a result, there may be difficulties when processing payments or adding/updating payment methods. We’re actively monitoring the situation and will provide updates as they become available.

  2. identified Nov 18, 2025, 02:55 PM UTC

    We are continuing to monitor.

  3. monitoring Nov 18, 2025, 03:03 PM UTC

    Cloudflare has implemented a fix and we are seeing improvement. We will continue to monitor.

  4. resolved Nov 18, 2025, 03:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 3, 2025

Webhook Processing Delay

Detected by Pingoru
Oct 03, 2025, 03:51 PM UTC
Resolved
Oct 03, 2025, 05:33 PM UTC
Duration
1h 42m
Affected: US - Job Processing
Timeline · 6 updates
  1. investigating Oct 03, 2025, 04:20 PM UTC

    We are currently experiencing a delay in webhook processing and are actively investigating.

  2. identified Oct 03, 2025, 04:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 03, 2025, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 03, 2025, 04:37 PM UTC

    The webhook queue is beginning to recover. We are continuing to monitor.

  5. monitoring Oct 03, 2025, 05:00 PM UTC

    The webhook queue is continuing to recover. We are continuing to monitor.

  6. resolved Oct 03, 2025, 05:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

US - Application Slowness

Detected by Pingoru
Sep 03, 2025, 02:29 PM UTC
Resolved
Sep 03, 2025, 06:27 PM UTC
Duration
3h 58m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 3 updates
  1. investigating Sep 03, 2025, 02:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 03, 2025, 03:34 PM UTC

    A fix has been implemented, and we are monitoring.

  3. resolved Sep 03, 2025, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 22, 2025

Provisioning Queue High Load

Detected by Pingoru
Aug 22, 2025, 06:20 PM UTC
Resolved
Aug 22, 2025, 09:30 PM UTC
Duration
3h 9m
Affected: US - Job Processing
Timeline · 4 updates
  1. investigating Aug 22, 2025, 06:20 PM UTC

    We are currently investigating this issue.

  2. identified Aug 22, 2025, 07:04 PM UTC

    The issue has been identified, and a fix has been implemented.

  3. monitoring Aug 22, 2025, 08:03 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Aug 22, 2025, 09:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 13, 2025

Mandrill Inbound Email Connection Errors

Detected by Pingoru
Aug 13, 2025, 06:17 PM UTC
Resolved
Aug 13, 2025, 08:05 PM UTC
Duration
1h 48m
Affected: Mandrill Email Processing
Timeline · 3 updates
  1. investigating Aug 13, 2025, 06:17 PM UTC

    An upstream SSL/TLS certificate was unexpectedly revoked by our certificate vendor during their investigation of a Certificate Authority issue. We promptly reissued a new SSL certificate, but inbound HTTPS connections from Mandrill are now failing TLS validation because Mandrill has not yet updated to the correct CA root. We are actively coordinating with both the certificate provider and Mandrill to restore normal service.

  2. monitoring Aug 13, 2025, 07:08 PM UTC

    The Certificate Authority has implemented a fix. Mandrill is currently processing a backlog of emails to Sonar, and deliveries may be delayed by up to 10 minutes while the Mandrill backlog queue clears.

  3. resolved Aug 13, 2025, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 11, 2025

Inbound Email Delivery Issue

Detected by Pingoru
Aug 11, 2025, 09:10 PM UTC
Resolved
Aug 11, 2025, 10:28 PM UTC
Duration
1h 18m
Affected: Mandrill Email Processing
Timeline · 3 updates
  1. investigating Aug 11, 2025, 09:10 PM UTC

    We are investigating an issue affecting the delivery of inbound emails to Sonar. Our team has engaged Mandrill for support in resolving this matter.

  2. monitoring Aug 11, 2025, 09:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 11, 2025, 10:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 1, 2025

US Application High Latency

Detected by Pingoru
Aug 01, 2025, 06:00 AM UTC
Resolved
Aug 01, 2025, 07:27 AM UTC
Duration
1h 27m
Affected: US - Web ApplicationUS - GraphQL API
Timeline · 3 updates
  1. investigating Aug 01, 2025, 06:00 AM UTC

    We are currently experiencing high latency for Sonar in the US.

  2. monitoring Aug 01, 2025, 06:47 AM UTC

    Sonar application has stabilized. We are currently monitoring.

  3. resolved Aug 01, 2025, 07:27 AM UTC

    This incident has been resolved.

Read the full incident report →