SolarWinds incident

DNS and landing website unavailability

Major Resolved View vendor source →

SolarWinds experienced a major incident on September 6, 2018, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2018, 01:07 PM UTC
Resolved
Sep 06, 2018, 05:00 PM UTC
Duration
3h 52m
Detected by Pingoru
Sep 06, 2018, 01:07 PM UTC

Update timeline

  1. investigating Sep 06, 2018, 01:07 PM UTC

    We identified that HubSpot our third-party website hosting service provider, is experiencing general availability problems. The vividcortex.com domain is redirecting to a HubSpot staging domain. This impacts the marketing landing site only. VividCortex customer environments and application services are not impacted.

  2. resolved Sep 06, 2018, 05:00 PM UTC

    The VividCortex landing website is now back and operative.