SolarWinds experienced a major incident on October 31, 2018 affecting Alert Integrations, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Alert Integrations
Update timeline
- investigating Oct 31, 2018, 08:46 PM UTC
Today, a routine software update caused an unforeseen bug resulting in a large burst of emails sent out to customers. Email alerts are currently disabled as we work to resolve the issue, but other alert integrations are working normally. We apologize for the inconvenience and ask for your patience as we work to resolve the issue.
- resolved Oct 31, 2018, 09:29 PM UTC
We've resolved the issue affecting the email integration pipeline.