SolarWinds experienced a minor incident on November 8, 2018 affecting Metrics Downsampling, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Metrics Downsampling
Update timeline
- investigating Nov 08, 2018, 12:14 AM UTC
A deployment today at 11:00 AM EDT interrupted historical data views for customers. We expect no data loss, but there will be a temporary gap over the next couple of hours as the data is processed and filled in.
- monitoring Nov 08, 2018, 12:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 08, 2018, 01:04 AM UTC
This incident has been resolved.