SolarWinds incident

Metrics downsampling issue

Major Resolved View vendor source →

SolarWinds experienced a major incident on March 22, 2019 affecting Metrics Downsampling, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2019, 05:27 PM UTC
Resolved
Mar 22, 2019, 07:51 PM UTC
Duration
2h 24m
Detected by Pingoru
Mar 22, 2019, 05:27 PM UTC

Affected components

Metrics Downsampling

Update timeline

  1. investigating Mar 22, 2019, 05:27 PM UTC

    Our metrics downsampling pipeline is currently delayed, but a fix is currently identified and being deployed. Some customers may notice gaps until we catch up. An estimate will be provided soon.

  2. identified Mar 22, 2019, 05:46 PM UTC

    The downsampling pipeline should be fully recovered in the next few hours.

  3. resolved Mar 22, 2019, 07:51 PM UTC

    This incident has been resolved.