SolarWinds incident

Application unavailability to users in Brazil

Major Resolved View vendor source →

SolarWinds experienced a major incident on May 14, 2019 affecting Web Application, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2019, 02:32 PM UTC
Resolved
May 14, 2019, 06:16 PM UTC
Duration
3h 43m
Detected by Pingoru
May 14, 2019, 02:32 PM UTC

Affected components

Web Application

Update timeline

  1. investigating May 14, 2019, 02:32 PM UTC

    We've identified a third party issue causing application unavailability to the product for users in Brazil.

  2. resolved May 14, 2019, 06:16 PM UTC

    This incident has been resolved.