SolarWinds experienced a minor incident on September 18, 2019 affecting Metrics Ingest Pipeline, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Metrics Ingest Pipeline
Update timeline
- investigating Sep 18, 2019, 04:19 PM UTC
We are currently investigating an issue impacting less than 5% of our customers metric ingest.
- resolved Sep 18, 2019, 07:52 PM UTC
We have pushed a fix for this issue and we are backfilling data for affected customers.