SolarWinds experienced a notice incident on January 16, 2020 affecting Web Application and APIs, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPIs
Update timeline
- identified Jan 16, 2020, 06:08 PM UTC
We're investigating an issue with the API which is causing requests to fail, and have identified the cause to be a failed database instance. Recovery is underway.
- resolved Jan 16, 2020, 06:21 PM UTC
This incident has been resolved.