SolarWinds incident

Web application timeouts

Notice Resolved View vendor source →

SolarWinds experienced a notice incident on February 15, 2020 affecting Web Application, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2020, 02:54 AM UTC
Resolved
Feb 15, 2020, 03:59 AM UTC
Duration
1h 4m
Detected by Pingoru
Feb 15, 2020, 02:54 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Feb 15, 2020, 02:54 AM UTC

    We are currently investigating an issue affecting 1/6th of our customers trying to view data in the web application.

  2. monitoring Feb 15, 2020, 03:37 AM UTC

    A fix has been implemented and we are monitoring the recovery of the system.

  3. resolved Feb 15, 2020, 03:59 AM UTC

    This incident has been resolved.