SolarWinds incident

Query processing delay

Minor Resolved View vendor source →

SolarWinds experienced a minor incident on February 21, 2020 affecting Query Sample Processing, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2020, 03:52 PM UTC
Resolved
Feb 21, 2020, 07:56 PM UTC
Duration
4h 3m
Detected by Pingoru
Feb 21, 2020, 03:52 PM UTC

Affected components

Query Sample Processing

Update timeline

  1. identified Feb 21, 2020, 03:52 PM UTC

    We have identified an issue in our query processing pipeline and we are working on a fix. Customers may see extra delay when viewing queries.

  2. monitoring Feb 21, 2020, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 21, 2020, 07:56 PM UTC

    This incident has been resolved.