SolarWinds experienced a minor incident on June 9, 2020 affecting Query Sample Processing, lasting 10h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Query Sample Processing
Update timeline
- identified Jun 09, 2020, 11:16 AM UTC
We have identified a delay in the querysample processing pipeline. Some customers may not see query samples in the product while we work to resolve the issue.
- monitoring Jun 09, 2020, 12:03 PM UTC
A fix has been implemented and we're monitoring the recovery of the service.
- resolved Jun 09, 2020, 10:04 PM UTC
This incident has been resolved.