SolarWinds experienced a notice incident on September 5, 2020 affecting Web Application and APIs, lasting 19h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPIs
Update timeline
- investigating Sep 05, 2020, 08:32 PM UTC
We have noted an issue within our infrastructure. We believe we have addressed the issue but are continuing to monitor and will update as the situation clarifies.
- monitoring Sep 05, 2020, 09:40 PM UTC
The issue appears to be resolved; there may have been reduced metrics recorded for a period. We are back-filling and will continue to monitor the situation.
- resolved Sep 06, 2020, 04:23 PM UTC
Back-filling of metrics has been completed.