SolarWinds incident

Processing Delays

Notice Resolved View vendor source →

SolarWinds experienced a notice incident on October 7, 2020 affecting Query Sample Processing, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2020, 07:14 PM UTC
Resolved
Oct 07, 2020, 09:00 PM UTC
Duration
1h 46m
Detected by Pingoru
Oct 07, 2020, 07:14 PM UTC

Affected components

Query Sample Processing

Update timeline

  1. identified Oct 07, 2020, 07:14 PM UTC

    We are experiencing a slowdown in processing query samples and host checkins. We've identified a system bottleneck and are working to increase processing throughput.

  2. monitoring Oct 07, 2020, 08:37 PM UTC

    We have completed processing of our query samples and host checkins backlogs and are continuing to monitor our system.

  3. resolved Oct 07, 2020, 09:00 PM UTC

    This incident has been resolved.