SolarWinds experienced a minor incident on October 13, 2020 affecting Query Sample Processing, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Query Sample Processing
Update timeline
- investigating Oct 13, 2020, 08:56 PM UTC
We are experiencing a slowdown in processing query samples and host checkins. We are currently investigating.
- identified Oct 13, 2020, 11:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 13, 2020, 11:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2020, 11:32 PM UTC
This incident has been resolved.