SolarWinds experienced a notice incident on January 14, 2021 affecting Web Application, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Jan 14, 2021, 07:57 PM UTC
We are currently investigating this issue.
- identified Jan 14, 2021, 08:20 PM UTC
We have identified the cause of the incident, and data is currently being backfilled.
- monitoring Jan 14, 2021, 09:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2021, 11:12 PM UTC
This incident has been resolved.