SolarWinds experienced a notice incident on February 4, 2021 affecting Web Application and APIs and 1 more component, lasting 10h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPIsMetrics Ingest Pipeline
Update timeline
- identified Feb 04, 2021, 10:48 PM UTC
We have noted an issue within our infrastructure. We believe we have addressed the issue but are continuing to monitor and will update as the situation clarifies.
- monitoring Feb 04, 2021, 10:51 PM UTC
The issue appears to be resolved; there may have been reduced metrics recorded for a period. We are back-filling and will continue to monitor the situation.
- resolved Feb 05, 2021, 09:47 AM UTC
The backfill of the missing metrics has been completed. The issue is completely resolved.